Apple’s hardware today is amazing — it has never been better. But the software quality has taken such a nosedive in the last few years that I’m deeply concerned for its future.
The problem seems to be quite simple: they’re doing too much, with unrealistic deadlines.
We don’t need major OS releases every year. We don’t need each OS release to have a huge list of new features. We need our computers, phones, and tablets to work well first so we can enjoy new features released at a healthy, gradual, sustainable pace.
Apple's (lack of) software quality has been a consistent topic with my team at work, with my techie friends in town, and even with many friends who are not what I would call technology focused. That latter group should scare the crap out of Apple.
Those are the folks where the phrase “it just works” sounded like magic. And they believed the magic because save for a few things, it was magic. But now everyone sees the reality behind the tricks. The mystery is gone.
We're carrying around a drowned magician in the world's most exquisite glass case.